SMS opt-in & messaging policy
Last updated: July 2026
Program name
Front Desk Pro alerts — service text alerts from Front Desk Pro to business owners who use our AI front desk.
Who receives messages
Only account owners who explicitly opt in when they create a Front Desk Pro trial account. Opt-in is a checkbox on our signup page that is unchecked by default, with an optional mobile-number field. We never add anyone automatically, and we do not text your customers under this program.
The exact consent language
This is the exact language shown next to the opt-in checkbox at signup:
“Sign me up for Front Desk Pro alerts — text alerts about new leads and appointments. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
What the signup checkbox looks like
A rendering of the opt-in control exactly as it appears at signup:
(Checkbox shown unchecked by default.)
Message types & frequency
Messages are transactional service alerts about activity on your own account:
- New-lead alerts (a caller your AI receptionist handled)
- Appointment / job booking confirmations
- Missed-call notifications
Message frequency varies with your call volume. Message and data rates may apply.
Sample messages:
- Front Desk Pro: New lead — (555) 018-2245, water heater leak, wants a callback today. Reply STOP to opt out.
- Front Desk Pro: Appointment booked — Dana R., today 2–4 PM, 42 Oak St (water heater). Reply STOP to opt out.
- Front Desk Pro: Missed call from (312) 555-0148 at 7:41 PM — no voicemail left. Reply STOP to opt out.
How to opt out (STOP) and get help (HELP)
Reply STOP to any message to unsubscribe immediately — you will receive one confirmation and no further messages. Reply HELP for help, or email jeremiahrosario099@gmail.com. You can also turn text alerts off anytime from your account settings.
Privacy & terms
Your mobile information is never sold or shared with third parties for marketing. See our Privacy Policy and Terms of Service for full details.